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Getting Started

  /  Getting Started

Getting Started

Ultimately it is up to you to choose when you wish to undertake your initial assessment against the matrix Standard. For organisations that are currently accredited and wish to retain the Standard, a review assessment must be undertaken within 3 years of the last accreditation.

matrix Standard

You can request an assessment at any time. It is your decision when you book your assessment – you can specify the week or month that you would prefer.  We recommend that you allow at least 12 weeks between booking your assessment and your preferred date.  This will ensure that your Registered matrix Assessor can accommodate your requested dates and that your invoice can be sent and paid.

Some organisations prefer to use our Advisory and/or support services that are available before applying, to ensure that they are as ready as possible for assessment. Other organisations decide to go straight for assessment and use the assessment as an initial benchmark to inform their developments and improvements.

Recommended steps to get started with the matrix Standard

1. Download and read the Guidance Pack – which contains detailed guidance specific to your sector.

2. Option to complete the Self Assessment document by adding your evidence against each criterion and make a judgment on how your organisation currently sits against the matrix Standard. This will help you identify any improvement areas and strengths within your evidence.

3. If you wish to seek external support we have matrix Advisors based nationally, to check your evidence. See our Advisory Support page on the importance of choosing a trusted Adviser and the range of advisory service options available.

4. Assessment fees –  See the Pricing Framework to view the estimated costs of your assessment. Our services are required to be paid in advance. Once your Assessor confirms the assessment fees, a sales invoice will be sent. Once your assessment fees are received your Assessor will contact you to formally agree to onsite dates. We recommend assessment fees be paid within 30 days of receiving your Sales Invoice in order to secure your assessment dates with your Assessor.

5. Once you are ready for an assessment please complete the Online Application Form with your preferred assessment dates. We recommend a minimum of 12 weeks notice to ensure we can meet your preferred assessment dates. You will receive an email confirmation that your booking has been received. Details of your Assessor will shortly follow and you will be contacted by your Assessor to agree to an assessment plan for your assessment visit.

Need any support please contact us

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Want to get in touch and speak with one of our advisors? Click the relevant link below and book a date and time to suit you.

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Fit For IAG

Working with the matrix Standard enables you to further improve your IAG services so you can unleash the full potential of those recipients' you serve making a wider impact within the community. #MakeIAGBetter

Working With Us

See how The matrix Standard & IAG is working with some of our clients

Interview with Roger Chapman

Announcing the New Revised matrix Standard

What our clients say

"The matrix Standard team are exceptionally organised and professional, and also combine this with a very kind, considerate, and human touch. Your expertise is highly valued and you also identify practical and insightful ways for us to improve ourselves."

ACE Workplace Learning

What our clients say

"We are delighted! I would like to take this opportunity to thank the Growth Company and its representatives for the help and guidance through this process. We believe this will have a profound effect on our partners and candidates who we work with. "


matrix Standard is the Department for Education’s (DfE) standard for ensuring the delivery of high-quality information, advice and guidance (IAG)


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