The matrix Standard is the unique quality framework for organisations to assess and measure their information, advice and/or guidance services, which ultimately supports individuals in their choice of career, learning, work and life goals.
The Standard consists of four elements that fit around your organisation’s business themes. These four elements are:
Element 1 - Leadership and Management
Element 2 - Resource
Element 3 - Service Delivery
Element 4 - Continuous Quality Improvement
Any organisation which manages, administers and delivers an information, advice and/or guidance service to support individuals in their choice of career, learning, work and life goals can become accredited to the matrix Standard. It does not matter whether the service or services are delivered face-to-face, through training, learning, remotely, or through a website.
Organisations that have benefited from working with the Standard include Training Providers, Universities, Further/Higher Education Colleges, Schools and Academies, Sole Traders, Next Step Providers, Voluntary and Community Organisations and Private Businesses.
The following are key terms used throughout the matrix Standard:
This refers to the body which manages, administers and delivers the service and has applied for initial accreditation or accreditation review against the matrix Standard.
This is the information, advice, and/or guidance provided by the organisation to support individuals in their choice of career, learning, work and life goals.
This refers to people who access the service, whether they are employees of the organisation or external users of the service.