skip to content

Quality Standard for information advice and guidance services

0845 3048600

2089 Accredited Organisations

(across 4 sites and 5 countries)

Who's Who

There are three key groups of people that can help and support you before, during and after your assessment.


A matrix Adviser can support you at any time by helping you to analyse your requirements and ensuring you have access to ideas and best practices to support the improvement and development of your organisation's service. More information can be found on the Advisers page.


A matrix Assessor will provide feedback on areas that are working well for you as well as areas that would benefit from improvements and need to develop and improve in order to meet the matrix Standard. This feedback will be tailored, specific, supportive and developmental for your organisation. More information can be found on the Assessors page.

emqc Ltd

It is emqc's responsibility to manage and administer the assessment and accreditation process, and all Assessors and assessments are subject to stringent quality assurance processes and procedures. For more information about emqc Ltd please visit the About emqc Ltd page, or for information about emqc Ltd and its stewardship of the Standard, please visit emqc Ltd & The matrix Standard.