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“The matrix Journey helps you to draw on the experience and knowledge of the whole team. It’s enabled us to see that if you trust your staff you will find they have best ideas about improving the service.”
Richard Shaw, Employment Manager
Birmingham City Council - DET and Mitre
Click here to see what other organisations have to say about the matrix Standard
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The matrix Journey
- The matrix Journey
- Step 1 - Commitment
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- Step 3 - Development
- Step 4 - Implementation
- Step 5 - Assessment
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