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Quality Standard for information advice and guidance services

0845 3048600

862 Accredited Organisations

(across 2707 sites and 5 countries)


The matrix process can be integrated seamlessly into your organisation's Continuous Quality Improvement cycle, or used as the basis of creating one. The below diagram can help show how. Clicking on a 'step' will take you to whichever part of the site is most relevant.


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