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The matrix Journey

Step 3Develop an action plan

Once your review is complete and you have built up a picture of areas for attention, you can then flag up tasks, issues for consultation and decisions that need to be made.

The purpose of the action plan is to identify any gaps either on the delivery side or the management side of your information, advice and guidance activities, and set out step-by-step what you need to achieve by when.

If you haven't yet spoken to a Registered matrix Adviser, now is a good time to invite them to look at your action plan with you. To find out how to contact one, click here.